Frequently Asked Questions

If we did not answer your questions here, please submit your question on the contact form below and we will get back to you.

What if I already have a website?

That’s no problem at all.

If you already have a website, we can integrate PowerplAi directly with it — adding tools like lead capture forms, chat widgets and CRM tracking behind the scenes.

You don’t need to rebuild your site; we simply make it work smarter.

Will PowerplAi work in my industry?

Absolutely.

PowerplAi is built to help any business that manages clients, leads, or customers — from one-person operations to full sales teams.

We currently serve a wide range of industries, including automotive, real estate, creative services, barbershops, gyms, and professional services.

If you communicate with customers, PowerplAi can help you do it better.

I’m tired of keeping up with everything digital. Can I get you to do it all?

Yes — that’s exactly why we have custom plans. So that we can tailor our service to your needs.

You can hand over your client management, marketing, and automation to us.

We’ll set up the systems, run the marketing, and make sure everything works seamlessly while you focus on running your business.

How long does setup take?

For most businesses, setup takes 3–7 working days. But it depends heavily on your business and the scope of the service you sign up for.

Once your account is ready, you’ll receive a quick onboarding session or walkthrough video to get started immediately.

Do I need technical skills to use PowerplAi?

Only basic computer literacy is needed.

We’ve built everything to be simple and guided.

You’ll get a clean dashboard, training videos, and support from our team whenever you need help.

Where are you based?

We’re proudly based in South Africa — but PowerplAi runs online, so we can serve businesses anywhere.

What happens when I cancel?

Your account stays active until the end of your current billing cycle.

After that, all billing stops automatically and you lose access to all the services and products you had. You can rejoin anytime and pick up right where you left off.